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The Heritage Frame is a stunning way to keep your memories alive in style. Fabricated from rich walnut wood and pebbled leather, with a suede interior and magnetic closure, every detail has been thoughtfully designed to protect and preserve your most precious photographs. Gently angled for optima...
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If your order arrives damaged or incorrect, please contact Customer Service as soon as possible. For damaged items, kindly email us your order number, a description of the issue, and photos of the damage.
If you wish to return your order for any other reason, we allow exchanges for merchandise credit within 14 days of delivery. We do not allow refunds and the customer is responsible for the cost of return shipping. Merchandise credit may only be redeemed in the region where the original order was placed.
Please note that items must be returned unused and unopened, in the same condition in which they were received, with all the original packaging. Books, candles, and diffusers must remain sealed in their original cellophane; games and objects must be returned in their original packaging. Exchanges and credit are applicable only at the original point of purchase.
The Ultimate Tower, The Allure Bookstand, XXL editions, headphones, and vintage or third-party objects are final sale and not eligible for return or exchange.
Please email us at customerservice@assouline.com with your order number to begin the return process for an online order. View our full return policy.
If you wish to return your order for any other reason, we allow exchanges for merchandise credit within 14 days of delivery. We do not allow refunds and the customer is responsible for the cost of return shipping. Merchandise credit may only be redeemed in the region where the original order was placed.
Please note that items must be returned unused and unopened, in the same condition in which they were received, with all the original packaging. Books, candles, and diffusers must remain sealed in their original cellophane; games and objects must be returned in their original packaging. Exchanges and credit are applicable only at the original point of purchase.
The Ultimate Tower, The Allure Bookstand, XXL editions, headphones, and vintage or third-party objects are final sale and not eligible for return or exchange.
Please email us at customerservice@assouline.com with your order number to begin the return process for an online order. View our full return policy.